Read what our clients say about us.
I first became a director in July 2009 after it had been left poorly managed by the previous managing agents, based some 200 miles away. The previous agents had done the bare minimum to manage the estate and besides the various lease, legal and legislative requirements, the value of the properties were being affected by the mismanagement of the estate, the poor state of repairs and the lack of general maintenance. I felt we needed a strong and local managing agent who had an interest in ensuring the estate was bought back to its former glory and after putting the estate out to tender Amax seemed to meet all of the criteria. We entered into an agreement with them and then started working on the project. They had a difficult task ahead of them as the previous agent had not managed the estate overspent carrying out reactive emergency repairs and Amax were faced with a pile of outstanding bills equating to £13,500 outstanding to contractors and no money to pay them. Amax worked in conjunction with the directors and from day one worked to recover all outstanding debt and manage the suppliers letting go of the ones not performing and working with the others to ensure that we gained value for money as well ensuring they were working to the terms set out in the lease and all legal requirements. Six years on, not only is the estate completely turned around, with all areas now compliant and repairs up to date. The bank balance is now cash positive when enabled us to now carry out our upgrades, internal decorations and re-carpeting as per the lease requirements. We are now seeing some of the property values returning. We have allowed Amax to work using their own initiative, management and organizational skills, whilst we manage through a series of regular meetings. As a director of the estate we put some simple management tools in place to ensure that the progress was smooth and that Amax could work unhindered. We established with them agreements on spend, bad debt management and have allowed Amax free rein to negotiate with suppliers, based on a simple 3 quote basis, to gain the best deals in the interest of value not necessarily price. This partnership has proved very successful and it is the hard work, passion and level headedness that has made this partnership with Amax the success that it is. From my own personal experience, the team at Amax are a pleasure to work and have made my job as a volunteer very easy. I would have no hesitation in recommending Amax Estates as your new managing agents.
After many years of mismanagement and poor service by our previous management company I feel that moving to Amax Estates has been a breath of fresh air. What a change it is to be given a professional and efficient service after so many years of incompetence. On top of that I feel it is the personal touch that really makes Amax Estates stand out from the sharks in the property management industry. The majority of queries are often resolved extremely quickly and proficiently which makes my life as a Director so much easier. However I could not write a testimonial without giving a personal mention to our property manager Jessica whose positive can do attitude and infectious enthusiasm really makes a difference. I have found Jessica extremely easy to work with and we have formed and excellent team which in turn has moved our development forward.
Amax Estates were appointed in January 2015 as we were unhappy with our existing property management company. Since we transferred to Amax we have found them to be professional, courteous and very approachable and helpful in resolving problems. They were happy to visit us prior to them securing our business and several meetings were held where everything was explained to us and a quote provided. They have been in regular contact by email and via personal visits since being appointed and we know they are always there to help with any queries we may have
Maria became involved with our debtors in the latter part of 2015 and has worked hard and efficiently towards reducing the level of some of these difficult debts. We now find ourselves with a much more manageable level of, admittedly older debts, but actions have been taken to eradicate these, hopefully in the short term. I would not hesitate in recommending her to you as an efficient resource in this difficult area
If ever I need to recommend a property agent, I would have no hesitation in recommending Amax Estates to friends and colleagues. From my initial enquiry on a property that is now our home, to the signing of the contract, every aspect of this process was nothing short of a pleasant excuse to engage with some wonderful people who never compromised on professionalism whilst maintaining a relaxed, open and friendly manner. I wish to highlight Jacqui, Luke Tomlin (Lettings Manager) and Julie in particular for their highly professional, yet warm and engaging attitude to me as client, and also Lynne and Gabrielle, whom I had lesser contact but certainly no less pleasant exchanges with. I wish you all as a company and individually, only prosperity and happiness, for it is richly merited.