Block Management

 

Amax Estates are experienced specialists in Block/Estate Management. We are IRPM trained and qualified and offer our clients a tailored service to suite their estates needs. Having won over 26 industry awards, Amax can demonstrate our history of success with testimonials from our many happy clients.

 

Our service promise to you

• A dedicated experienced senior property manager
• Fast reactive maintenance and professional customer service
• Reliable conscientious contractors
• Health & Safety and Accounting compliance
• Value for money
• Service charge arrears recovery

 

 

Responsive Customer Service & Out of Hours Reporting

responsive customer service

The team are regularly commended for how quickly we respond to reactive issues. As well as telephone and email, for the convenience of our Lessees/Residents we operate a Whatsapp/Text service where anyone can send a quick message or photo and the team will respond immediately.

For developments that opt for out of hours services we use a specialist outsourced company who provide an excellent ‘Amax Branded’ product which is overseen by us.

 

Service Charge Selection

service charge selection

Amax have taken on a number of estates with problematic arrears and significantly improved these within a short space of time.  Instead of just being a faceless entity and sending accounts to debt recovery, we work at building a relationship with our Lessees.  Our effective working style has resulted in 98% of our portfolio paying service charges on time.

 

Ensuring Health & Safety Compliance

ensuring health and safety compliance

Amax Estates instruct health & safety & fire risk assessment reporting in accordance with current legislative requirements. We implement all recommendations including upgrades or maintenance of any detection systems and these are carried out by registered professionals.

 

Appointment & Supervision of Quality Contractors

Appointment & Supervision of Quality Contractors

Amax pride ourselves on sourcing good quality local contractors. We communicate effectively and always make sure they’re paid on time once work has been satisfactorily completed. Many of our contractors go above and beyond and we believe this is because we maintain excellent working relationships with them.

 

Legal Compliance & Service Charge Accounting

Legal Compliance & Service Charge Accounting

Because we are ARMA trained (with our Managing Director Maxine Fothergill being a previous member of the ARMA board) we comply with the gold standard and follow all provisions for legal compliance in the area of block management. Team members have been trained in IRPM and are supported by ARMA qualified staff and accountants.

 

Expenditure & Obtaining Value for Money

Expenditure & Obtaining Value for Money

We follow the three quote rule for all relevant work and obtain approval from our clients before we proceed with work that falls outside the agreed limit. We believe large unforeseen expenditure does not tend to arise with a correctly set budget unless there are exceptional circumstances. Our property and account managers track expenditure throughout the year and continuously strive to obtain value for money for our Clients.

 

 

 

Get in contact with our friendly helpful team to find out more.

For more information ring us now on 01474 564444 or email: blockm@amaxestates.com.

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